You may cancel after 12 months. However, since the website is only licensed during your subscription, you do not keep the site after cancellation. If canceled before 12 months, you are responsible for the full retail cost of the website less what you've paid so far.

No, we do not offer a buyout option for subscription websites. The long-term subscription model is designed for ongoing service and support; ownership remains with us unless the full upfront price is paid.

Monthly subscriptions must be paid by credit or debit card. Lump-sum packages are paid via ACH bank transfer. We do not accept checks or money orders.

Each invoice has a seven-day grace period. A $25 late fee is applied to overdue invoices. Multiple missed payments can result in contract cancellation, where you would owe the full cost of the site.

If, after signing the contract but before development begins, you are not satisfied with the initial design, we offer a full refund of your deposit. After we begin site build, further refunds are at our discretion.

Each additional website page is a $100 one-time fee. For example, three extra pages is a $300 charge, not a monthly recurring fee.

Most websites are completed within 4-6 weeks, depending on factors such as design iterations and changes, researching your specific industry market, and gathering necessary assets from you. However, we always strive to deliver your custom website in 4 weeks or less whenever possible.

Yes. You always retain ownership of your domain, regardless of website package or who initially registered the domain.

Monthly subscription clients receive unlimited edits and ongoing support as part of their plan. For lump-sum package clients, we offer unlimited edits and support as an optional add-on for $50 per month with a 12-month minimum commitment.

SEO is a process with two main types: on-site SEO and off-site SEO. We handle all on-site SEO that we can control—fast load times, optimized code, meta tags, proper heading structure, and accessibility features. Off-site SEO involves external factors like Google Ads campaigns, which we don't manage directly. However, we can refer you to SEO specialists who specialize in Google Ads and other off-site strategies if needed.

SEO is a long-term strategy. Expect measurable results in 6-12 months, with faster progress possible in less-competitive markets.

We do not guarantee specific rankings because, as outlined in Google’s own developer documentation, no one can promise a particular position in search results—not even Google. Our focus is on establishing strong technical SEO foundations: fast load speeds, clean code, proper meta tags, and mobile optimization. While these best practices can significantly enhance your website’s visibility, SEO is a long-term process, and measurable improvements typically take 6–12 months to develop as Google evaluates your site.

At this time we do not offer Google Ads or PPC services. However, we can refer you to trusted partners who specialize in these areas if you're interested in paid advertising.

You keep your domain and assets (such as images and content you provided), but not the actual custom website code, if you cancel the subscription.

No. All of our websites are hand coded for speed, security, and flexibility. This means no plugins to update, less risk of hacking, and easier customization.

Our websites are custom-coded, static sites—ideal for small businesses seeking speed, simplicity, and reliability. We do not use databases or plugins, which significantly reduces security risks and eliminates the need for constant updates. This approach results in websites that are inherently more secure, load faster, and require virtually no ongoing maintenance.

Simply email us at info@skylinetechnologies, and your request will be automatically entered into our support system for prompt attention and handling.